{ "item": [ { "id": "a2c9af0e-1cc9-40c1-8a90-53a750228440", "name": "Authentication", "description": { "content": "", "type": "text/plain" }, "item": [ { "id": "951bfc1a-76e8-47f3-b1cc-05166deba87e", "name": "Get Access Token", "request": { "name": "Get Access Token", "description": { "content": "Exchange your client ID and secret for an OAuth 2.0 access token. Send this request with a `Content-Type: application/x-www-form-urlencoded` header, using the Sandbox or Production token URL shown on the [Home page](/) depending on which environment you're targeting - the two environments do **not** share the same token endpoint.", "type": "text/plain" }, "url": { "protocol": "https", "path": [ "oauth", "token" ], "host": [ "{{baseUrlSandbox}}" ], "query": [], "variable": [] }, "header": [ { "key": "Content-Type", "value": "application/x-www-form-urlencoded" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "auth": null, "body": { "mode": "urlencoded", "urlencoded": [ { "disabled": false, "key": "client_id", "value": "string", "description": "(Required) Your application's unique client identifier." }, { "disabled": false, "key": "client_secret", "value": "string", "description": "(Required) Your application's secure client secret." } ] } }, "response": [ { "id": "49c273c4-fdc6-4c7a-a20c-01390480c610", "name": "Access token issued successfully.", "originalRequest": { "url": { "protocol": "https", "path": [ "oauth", "token" ], "host": [ "connect-sandbox", "evernex", "com" ], "query": [], "variable": [] }, "header": [ { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "urlencoded", "urlencoded": [ { "disabled": false, "description": { "content": "(Required) Your application's unique client identifier.", "type": "text/plain" }, "key": "client_id", "value": "string" }, { "disabled": false, "description": { "content": "(Required) Your application's secure client secret.", "type": "text/plain" }, "key": "client_secret", "value": "string" } ] } }, "status": "OK", "code": 200, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"access_token\": \"string\",\n \"token_type\": \"Bearer\",\n \"expires_in\": 3822,\n \"ext_expires_in\": 1578\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "59d79fe0-9f7d-4f0e-82e0-f98525253514", "name": "Missing or malformed client_id/client_secret.", "originalRequest": { "url": { "protocol": "https", "path": [ "oauth", "token" ], "host": [ "connect-sandbox", "evernex", "com" ], "query": [], "variable": [] }, "header": [ { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "urlencoded", "urlencoded": [ { "disabled": false, "description": { "content": "(Required) Your application's unique client identifier.", "type": "text/plain" }, "key": "client_id", "value": "string" }, { "disabled": false, "description": { "content": "(Required) Your application's secure client secret.", "type": "text/plain" }, "key": "client_secret", "value": "string" } ] } }, "status": "Bad Request", "code": 400, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "ca62c825-9b76-4f1a-85b4-88dc72668c89", "name": "The client_id/client_secret combination is invalid.", "originalRequest": { "url": { "protocol": "https", "path": [ "oauth", "token" ], "host": [ "connect-sandbox", "evernex", "com" ], "query": [], "variable": [] }, "header": [ { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "urlencoded", "urlencoded": [ { "disabled": false, "description": { "content": "(Required) Your application's unique client identifier.", "type": "text/plain" }, "key": "client_id", "value": "string" }, { "disabled": false, "description": { "content": "(Required) Your application's secure client secret.", "type": "text/plain" }, "key": "client_secret", "value": "string" } ] } }, "status": "Unauthorized", "code": 401, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" } ], "event": [], "protocolProfileBehavior": { "disableBodyPruning": true } } ], "event": [] }, { "id": "f3031fe5-4c9f-49c5-af09-8307f03a81f3", "name": "Cases", "description": { "content": "", "type": "text/plain" }, "item": [ { "id": "6df553a8-a990-4ae6-9544-8acdd0b7056d", "name": "Create Case", "request": { "name": "Create Case", "description": { "content": "Creates a new support case. Supports both simple JSON payload and multipart form-data to attach a file during creation.", "type": "text/plain" }, "url": { "path": [ "api", "v2", "cases" ], "host": [ "{{baseUrlSandbox}}" ], "query": [], "variable": [] }, "header": [ { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Content-Type", "value": "application/json" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "auth": { "type": "oauth2", "oauth2": [ { "key": "scope", "value": "*" }, { "key": "accessTokenUrl", "value": "https://connect-sandbox.evernex.com/oauth/token" }, { "key": "grant_type", "value": "client_credentials" } ] }, "body": { "mode": "raw", "raw": "{\n \"serialNumber\": \"SN123456789\",\n \"contractId\": \"C01234567\",\n \"customerCaseId\": \"CC01234567\",\n \"endCustomerName\": \"Ecust Ltd.\",\n \"endCustomerCaseId\": \"ECC01234567\",\n \"severity\": 2,\n \"productionImpacted\": true,\n \"title\": \"Issue with server performance\",\n \"description\": \"The server is experiencing performance issues since yesterday.\",\n \"language\": \"en\",\n \"location\": {\n \"assetSpot\": \"Rack 12, Shelf 3\",\n \"address\": \"123 Main St.\",\n \"zipCode\": \"12345\",\n \"city\": \"New York\",\n \"state\": \"NY\",\n \"country\": \"US\"\n },\n \"contacts\": [\n {\n \"email\": \"john.doe@example.com\",\n \"firstName\": \"John\",\n \"lastName\": \"Doe\",\n \"phone\": \"+1234567890\",\n \"role\": \"Technical contact\",\n \"principal\": true\n }\n ],\n \"requestedInterventionDate\": \"2026-07-01T10:00:00Z\"\n}", "options": { "raw": { "language": "json" } } } }, "response": [ { "id": "d5570fd6-7a2b-4044-9c74-aa9baf9df755", "originalRequest": { "url": { "path": [ "cases" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "raw", "raw": "{\n \"contractId\": \"C01234567\",\n \"customerCaseId\": \"CC01234567\",\n \"severity\": 2,\n \"description\": \"The server is experiencing performance issues since yesterday.\",\n \"serialNumber\": \"SN01234567\",\n \"serviceId\": \"S01234567\",\n \"equipment\": {\n \"model\": \"Dell PowerEdge R740\",\n \"brand\": \"Dell\",\n \"serialNumber\": \"SN01234567\"\n },\n \"endCustomerName\": \"Ecust Ltd.\",\n \"endCustomerCaseId\": \"ECC01234567\",\n \"productionImpacted\": true,\n \"title\": \"Issue with server performance\",\n \"language\": \"en\",\n \"location\": {\n \"state\": \"NY\",\n \"address\": \"123 Main St.\",\n \"country\": \"US\",\n \"zipCode\": \"12345\",\n \"assetSpot\": \"Rack 12, Shelf 3\",\n \"city\": \"New York\"\n },\n \"contacts\": [\n {\n \"email\": \"john.doe@example.com\",\n \"lastName\": \"Doe\",\n \"firstName\": \"John\",\n \"phone\": \"+1234567890\",\n \"role\": \"Technical contact\",\n \"principal\": true\n },\n {\n \"email\": \"john.doe@example.com\",\n \"lastName\": \"Doe\",\n \"firstName\": \"John\",\n \"phone\": \"+1234567890\",\n \"role\": \"Technical contact\",\n \"principal\": true\n }\n ],\n \"requestedInterventionDate\": \"2026-07-01T10:00:00Z\"\n}", "options": { "raw": { "language": "json" } } } }, "status": "Created", "code": 201, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"caseNumber\": \"00123456\"\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "a80e2da8-6685-4d4a-a4cc-8bae67cca472", "name": "Partial Success. 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"language": "json" } } } }, "status": "Multi-Status (WebDAV) (RFC 4918)", "code": 207, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"caseNumber\": \"00123456\",\n \"warning\": \"Case created successfully, but the attachment upload failed.\"\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "493b3374-ca13-4ba4-a7c3-73eb04167376", "originalRequest": { "url": { "path": [ "cases" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "raw", "raw": "{\n \"contractId\": \"C01234567\",\n \"customerCaseId\": \"CC01234567\",\n \"severity\": 2,\n \"description\": \"The server is experiencing performance issues since yesterday.\",\n \"serialNumber\": \"SN01234567\",\n \"serviceId\": \"S01234567\",\n \"equipment\": {\n \"model\": \"Dell PowerEdge R740\",\n \"brand\": \"Dell\",\n \"serialNumber\": \"SN01234567\"\n },\n \"endCustomerName\": \"Ecust Ltd.\",\n \"endCustomerCaseId\": \"ECC01234567\",\n \"productionImpacted\": true,\n \"title\": \"Issue with server performance\",\n \"language\": \"en\",\n \"location\": {\n \"state\": \"NY\",\n \"address\": \"123 Main St.\",\n \"country\": \"US\",\n \"zipCode\": \"12345\",\n \"assetSpot\": \"Rack 12, Shelf 3\",\n \"city\": \"New York\"\n },\n \"contacts\": [\n {\n \"email\": \"john.doe@example.com\",\n \"lastName\": \"Doe\",\n \"firstName\": \"John\",\n \"phone\": \"+1234567890\",\n \"role\": \"Technical contact\",\n \"principal\": true\n },\n {\n \"email\": \"john.doe@example.com\",\n \"lastName\": \"Doe\",\n \"firstName\": \"John\",\n \"phone\": \"+1234567890\",\n \"role\": \"Technical contact\",\n \"principal\": true\n }\n ],\n \"requestedInterventionDate\": \"2026-07-01T10:00:00Z\"\n}", "options": { "raw": { "language": "json" } } } }, "status": "Bad Request", "code": 400, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "c2c7db48-5e5c-46cd-b174-44051c665ab1", "originalRequest": { "url": { "path": [ "cases" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "raw", "raw": "{\n \"contractId\": \"C01234567\",\n \"customerCaseId\": \"CC01234567\",\n \"severity\": 2,\n \"description\": \"The server is experiencing performance issues since yesterday.\",\n \"serialNumber\": \"SN01234567\",\n \"serviceId\": \"S01234567\",\n \"equipment\": {\n \"model\": \"Dell PowerEdge R740\",\n \"brand\": \"Dell\",\n \"serialNumber\": \"SN01234567\"\n },\n \"endCustomerName\": \"Ecust Ltd.\",\n \"endCustomerCaseId\": \"ECC01234567\",\n \"productionImpacted\": true,\n \"title\": \"Issue with server performance\",\n \"language\": \"en\",\n \"location\": {\n \"state\": \"NY\",\n \"address\": \"123 Main St.\",\n \"country\": \"US\",\n \"zipCode\": \"12345\",\n \"assetSpot\": \"Rack 12, Shelf 3\",\n \"city\": \"New York\"\n },\n \"contacts\": [\n {\n \"email\": \"john.doe@example.com\",\n \"lastName\": \"Doe\",\n \"firstName\": \"John\",\n \"phone\": \"+1234567890\",\n \"role\": \"Technical contact\",\n \"principal\": true\n },\n {\n \"email\": \"john.doe@example.com\",\n \"lastName\": \"Doe\",\n \"firstName\": \"John\",\n \"phone\": \"+1234567890\",\n \"role\": \"Technical contact\",\n \"principal\": true\n }\n ],\n \"requestedInterventionDate\": \"2026-07-01T10:00:00Z\"\n}", "options": { "raw": { "language": "json" } } } }, "status": "Internal Server Error", "code": 500, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" } ], "event": [], "protocolProfileBehavior": { "disableBodyPruning": true } }, { "id": "1470fd6f-4e21-4cdb-893b-c18760fdf034", "name": "List Cases", "request": { "name": "List Cases", "description": { "content": "Retrieves a list of cases accessible to the authenticated customer account.", "type": "text/plain" }, "url": { "path": [ "api", "v2", "cases" ], "host": [ "{{baseUrlSandbox}}" ], "query": [ { "disabled": false, "key": "all", "value": "false", "description": "If set to true, add closed cases to the response." }, { "disabled": false, "key": "customerCaseId", "value": "string", "description": "Get cases by the customer's internal case reference." }, { "disabled": false, "key": "serialNumber", "value": "string", "description": "Get cases by the Serial Number." }, { "disabled": false, "key": "serviceId", "value": "string", "description": "Get cases by the Service ID." }, { "disabled": false, "key": "contractId", "value": "string", "description": "Get cases by contract ID." } ], "variable": [] }, "header": [ { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "GET", "auth": { "type": "oauth2", "oauth2": [ { "key": "scope", "value": "*" }, { "key": "accessTokenUrl", "value": "https://connect-sandbox.evernex.com/oauth/token" }, { "key": "grant_type", "value": "client_credentials" } ] } }, "response": [ { "id": "86b9e2c4-8e15-4641-bdb8-e07dff3fed10", "originalRequest": { "url": { "path": [ "cases" ], "host": [ "{{baseUrl}}" ], "query": [ { "key": "all", "value": "false" }, { "key": "customerCaseId", "value": "string" }, { "key": "serialNumber", "value": "string" }, { "key": "serviceId", "value": "string" }, { "key": "contractId", "value": "string" } ], "variable": [] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "GET", "body": {} }, "status": "OK", "code": 200, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "[\n {\n \"caseNumber\": \"00123456\",\n \"reference\": \"ref:00123456:ref\",\n \"customerCaseId\": \"CUST123456789\",\n \"serialNumber\": \"SN123456789\",\n \"serviceId\": \"SVC-887711\",\n \"contractId\": \"C01234567\",\n \"status\": \"Scheduled\",\n \"severity\": 2,\n \"createdDate\": \"2026-05-20T14:30:00Z\"\n },\n {\n \"caseNumber\": \"00123457\",\n \"reference\": \"ref:00123457:ref\",\n \"customerCaseId\": \"CUST987654321\",\n \"serialNumber\": \"SN999888777\",\n \"serviceId\": \"SVC-998877\",\n \"contractId\": \"C01234567\",\n \"status\": \"Closed\",\n \"severity\": 1,\n \"createdDate\": \"2026-05-18T09:00:00Z\"\n }\n]", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "d2fedc61-b16b-419b-b173-2b05e88db117", "originalRequest": { "url": { "path": [ "cases" ], "host": [ "{{baseUrl}}" ], "query": [ { "key": "all", "value": "false" }, { "key": "customerCaseId", "value": "string" }, { "key": "serialNumber", "value": "string" }, { "key": "serviceId", "value": "string" }, { "key": "contractId", "value": "string" } ], "variable": [] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "GET", "body": {} }, "status": "Bad Request", "code": 400, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "09022892-f5b2-4708-b45f-2d2700d45c2e", "originalRequest": { "url": { "path": [ "cases" ], "host": [ "{{baseUrl}}" ], "query": [ { "key": "all", "value": "false" }, { "key": "customerCaseId", "value": "string" }, { "key": "serialNumber", "value": "string" }, { "key": "serviceId", "value": "string" }, { "key": "contractId", "value": "string" } ], "variable": [] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "GET", "body": {} }, "status": "Internal Server Error", "code": 500, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" } ], "event": [], "protocolProfileBehavior": { "disableBodyPruning": true } }, { "id": "3b391a74-cf8a-4d46-9132-ea3f6ba97a2d", "name": "Get Case Details", "request": { "name": "Get Case Details", "description": { "content": "Retrieves full details of a specific case.", "type": "text/plain" }, "url": { "path": [ "api", "v2", "cases", ":caseNumber" ], "host": [ "{{baseUrlSandbox}}" ], "query": [], "variable": [ { "disabled": false, "type": "any", "value": "string", "key": "caseNumber", "description": "(Required) Unique Evernex support case number." } ] }, "header": [ { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "GET", "auth": { "type": "oauth2", "oauth2": [ { "key": "scope", "value": "*" }, { "key": "accessTokenUrl", "value": "https://connect-sandbox.evernex.com/oauth/token" }, { "key": "grant_type", "value": "client_credentials" } ] } }, "response": [ { "id": "9722307a-6768-4831-90ed-c1c738c866f0", "originalRequest": { "url": { "path": [ "cases", ":caseNumber" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [ { "disabled": false, "type": "any", "value": "string", "key": "caseNumber", "description": "(Required) Unique Evernex support case number." } ] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "GET", "body": {} }, "status": "OK", "code": 200, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"serialNumber\": \"SN123456789\",\n \"contractId\": \"C01234567\",\n \"customerCaseId\": \"CC01234567\",\n \"endCustomerName\": \"Ecust Ltd.\",\n 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"application/json" } ], "method": "POST", "body": { "mode": "raw", "raw": "{\n \"body\": \"Here is the information requested by the technical engineer.\"\n}", "options": { "raw": { "language": "json" } } } }, "status": "Internal Server Error", "code": 500, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" } ], "event": [], "protocolProfileBehavior": { "disableBodyPruning": true } }, { "id": "028258d9-2b5e-4a69-bb4b-c6dd244dd205", "name": "Add Attachment", "request": { "name": "Add Attachment", "description": { "content": "Uploads and associates a standalone document or file with an existing case.", "type": "text/plain" }, "url": { "path": [ "api", "v2", "cases", ":caseNumber", "attachments" ], "host": [ "{{baseUrlSandbox}}" ], "query": [], "variable": [ { "disabled": false, "type": "any", "value": "string", "key": "caseNumber", "description": "(Required) Unique Evernex support case number." } ] }, "header": [ { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Content-Type", "value": "multipart/form-data" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "auth": { "type": "oauth2", "oauth2": [ { "key": "scope", "value": "*" }, { "key": "accessTokenUrl", "value": "https://connect-sandbox.evernex.com/oauth/token" }, { "key": "grant_type", "value": "client_credentials" } ] }, "body": { "mode": "formdata", "formdata": [ { "key": "file", "type": "file", "description": "(Required) Binary stream of the file to upload." }, { "key": "fileName", "value": "screenshot.png", "type": "text", "description": "(Required) File name including its extension." } ] } }, "response": [ { "id": "ef6bb29e-17a0-4a47-adb1-d0dd1563e215", "name": "Attachment successfully uploaded.", "originalRequest": { "url": { "path": [ "cases", ":caseNumber", "attachments" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [ { "disabled": false, "type": "any", "value": "string", "key": "caseNumber", "description": "(Required) Unique Evernex support case number." } ] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" } ], "method": "POST", "body": { "mode": "formdata", "formdata": [ { "description": { "content": "(Required) Binary stream of the file to upload.", "type": "text/plain" }, "key": "file", "type": "file" }, { "description": { "content": "(Required) File name including its extension.", "type": "text/plain" }, "key": "fileName", "value": "screenshot.png", "type": "text" } ] } }, "status": "No Content", "code": 204, "header": [ { "key": "Content-Type", "value": "text/plain" } ], "body": "", "cookie": [], "_postman_previewlanguage": "text" }, { "id": "93901275-b89c-484c-af0d-94d5589ac5af", "originalRequest": { "url": { "path": [ "cases", ":caseNumber", "attachments" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [ { "disabled": false, "type": "any", "value": "string", "key": "caseNumber", "description": "(Required) Unique Evernex support case number." } ] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "formdata", "formdata": [ { "description": { "content": "(Required) Binary stream of the file to upload.", "type": "text/plain" }, "key": "file", "type": "file" }, { "description": { "content": "(Required) File name including its extension.", "type": "text/plain" }, "key": "fileName", "value": "screenshot.png", "type": "text" } ] } }, "status": "Bad Request", "code": 400, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "3913912a-946f-4e9e-95e5-1fe31eaa8823", "originalRequest": { "url": { "path": [ "cases", ":caseNumber", "attachments" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [ { "disabled": false, "type": "any", "value": "string", "key": "caseNumber", "description": "(Required) Unique Evernex support case number." } ] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "formdata", "formdata": [ { "description": { "content": "(Required) Binary stream of the file to upload.", "type": "text/plain" }, "key": "file", "type": "file" }, { "description": { "content": "(Required) File name including its extension.", "type": "text/plain" }, "key": "fileName", "value": "screenshot.png", "type": "text" } ] } }, "status": "Not Found", "code": 404, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" }, { "id": "3c116d22-e083-4e96-9de7-4fd47f56b3a1", "originalRequest": { "url": { "path": [ "cases", ":caseNumber", "attachments" ], "host": [ "{{baseUrl}}" ], "query": [], "variable": [ { "disabled": false, "type": "any", "value": "string", "key": "caseNumber", "description": "(Required) Unique Evernex support case number." } ] }, "header": [ { "description": { "content": "Added as a part of security scheme: oauth2", "type": "text/plain" }, "key": "Authorization", "value": "" }, { "disabled": false, "description": "Unique identifier for end-to-end request tracking and troubleshooting.", "key": "x-correlation-id", "value": "string" }, { "disabled": false, "description": "Optional target organization for request routing purposes.", "key": "x-target-org", "value": "string" }, { "key": "Accept", "value": "application/json" } ], "method": "POST", "body": { "mode": "formdata", "formdata": [ { "description": { "content": "(Required) Binary stream of the file to upload.", "type": "text/plain" }, "key": "file", "type": "file" }, { "description": { "content": "(Required) File name including its extension.", "type": "text/plain" }, "key": "fileName", "value": "screenshot.png", "type": "text" } ] } }, "status": "Internal Server Error", "code": 500, "header": [ { "key": "Content-Type", "value": "application/json" } ], "body": "{\n \"message\": \"Bad Request\",\n \"error\": \"The request body must include either a valid 'serialNumber' or a 'serviceId'.\"\n}", "cookie": [], "_postman_previewlanguage": "json" } ], "event": [], "protocolProfileBehavior": { "disableBodyPruning": true } } ], "event": [] } ], "event": [], "variable": [ { "key": "baseUrlSandbox", "value": "https://connect-sandbox.evernex.com", "type": "string" } ], "info": { "_postman_id": "027ab451-c053-4ff0-b092-2a6edf7ab803", "name": "Evernex Connect API Sandbox", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "description": { "content": "
SandboxProduction
API Base URLhttps://connect-sandbox.evernex.com/api/v2
OAuth Token URLhttps://connect-sandbox.evernex.com/oauth/token
Download Postman Collection
API Base URLhttps://connect.evernex.com/api/v2
OAuth Token URLhttps://connect.evernex.com/oauth/token
Download Postman Collection
\n\nDownload Postman Collection (All Environments)\n\n## Authentication\n\nThis API is secured with **OAuth 2.0 (Client Credentials grant)**. See [Get Access Token](/connect-api/get-access-token) to exchange your client ID and secret for an access token - every other operation on this API requires it in the `Authorization: Bearer ` header.\n\n", "type": "text/plain" } } }